Reference

Know Where You Stand with 7i7

These terms set out the rules for using 7i7 — your account, your wallet activity through bKash, Nagad, or Rocket, and how we handle disputes.

Account EligibilityWallet & Payment RulesJurisdiction ConditionsAccount ConductDispute Process
7i7 Know Where You Stand with 7i7
CONTACT PATHS

Reach Us on Legal Matters

If you have a question about these terms, your account status, or a payment dispute involving bKash, Nagad, or Rocket, our support team handles legal and account queries directly. Have your account ID and transaction reference ready when you reach out.

Live Chat Start a chat from the account dashboard. For legal queries, select the Account & Terms category so your message reaches the right team without delay.
Email Support Send detailed legal or dispute queries to our support address. Include your account ID, the relevant transaction reference, and a clear description of the issue.
Help Centre Our Help Centre covers account eligibility, wallet payment rules, and dispute steps. Check there first — most legal questions have a documented answer already.
ACCOUNT SECURITY

How We Protect Your Account

Security and data handling sit at the core of how 7i7 manages your account. We apply SSL encryption across all account sessions and payment flows, including bKash, Nagad, and Rocket transactions. Your personal data is retained only as long as your account is active or as required by applicable law.

Data Handling

We collect only the account data needed to verify your identity and process payments. Your bKash, Nagad, or Rocket number is stored in encrypted form and never shared with third parties outside payment processing.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve the platform. You can manage cookie preferences from your browser settings at any time without losing account access.

Data Requests

You can request a copy of the personal data we hold on your account or ask for corrections via our support email. We aim to respond to data requests within a reasonable timeframe under applicable law.

Account Retention

Inactive accounts are flagged after an extended period of no login activity. We notify you before any account closure and give you a window to withdraw your remaining balance through your registered wallet.

Legal Questions, Answered Directly

These are the questions we get most often about account terms, eligibility, and data rights. If yours is not here, contact support with your account ID.

Eligibility depends on your local law and the region you are accessing from. It is your responsibility to confirm that using this platform is lawful in your jurisdiction before opening an account.

Contact support with your account ID and the transaction reference from your bKash or Nagad app. We cross-check against our payment records and respond with a resolution or a request for further verification.

No. Each person may hold one account only. Duplicate accounts are a breach of our terms and may result in suspension of all associated accounts and withholding of balances pending review.

Send a data request to our support email with your account ID and the specific data you want. We will confirm receipt and provide the information within the timeframe required by applicable law.

We store your registered bKash, Nagad, or Rocket number in encrypted form to process deposits and withdrawals. We do not store your wallet PIN or full transaction history beyond what is needed for dispute resolution.

We post a notice on the platform when terms are updated. Continuing to use your account after that notice means you accept the revised terms. Check this page periodically if you want to stay current.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.