What We Collect and Why We Hold It
When you register, we collect your name, email address, date of birth and contact number to verify your identity and keep your account secure. If you deposit through bKash, Nagad or Rocket, we record the transaction reference and wallet number to match payments to your account
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— we do not store your full mobile banking PIN or password at any point. We also collect device and session data, including your IP address, browser type and login timestamps, to detect unusual access and protect your account from unauthorised use. Game activity logs are
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retained to resolve disputes and meet our operational obligations. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited to what those providers need to complete your transaction. Retention periods vary by data type:
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account records are held while your account remains active and for a period after closure as required by applicable rules. You may request a copy of your data or ask us to correct inaccurate records at any time through our support channel. Availability of our services
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depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.